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                  1. INTRODUCTION

                  This information describes the cookies and other tracking tools used on our blog (www.blog.illy.com), their function, as well as the different types available and how to reject or delete them.

                  illycaffè S.p.A acts as a technical intermediary only for the third-party links shown above and accepts no responsibility for any changes made by their respective Owners/Publishers.

                  The website www.illy.com is different from this website, and therefore this cookie policy refers to this specific website.


                  2. DEFINITIONS AND CLASSIFICATIONS


                  2.1. Cookies

                  As is well known, cookies are generally text strings that websites (known as Publishers or “origin”) or other websites or web servers (known as “third parties”) place or archive on the user's device when the user browses them. This can be done directly, in the case of Publishers, and indirectly through publishers, in the case of third parties.

                  The devices in question can be, for example, computers, tablets, smartphones or any other device that can store information. Nowadays, and even more so in the future, these devices must include IoT (Internet of Things) systems, which are designed to connect to the Internet and to other devices in order to provide different services, not necessarily limited to communication. The software for web browsing and the operation of these devices, such as browsers, can save cookies and forward them to the sites that originally generated them if the same user revisits the site, thus keeping a record of their previous interaction with one or more websites.

                  The information contained in cookies may include personal data, such as IP address, username, unique identifier, or email address, as well as non-personal data, such as language settings or information about the type of device being used to browse the website. Cookies can therefore perform several important functions, such as tracking sessions, storing information about specific configurations related to users accessing the server, facilitating access to online content, etc.

                  They can be used, for example, to keep track of items in a shopping cart or the data used to fill in an online form. While cookies can be used to allow websites to load more quickly or to direct information over a network, they can also be used to deliver behavior-based advertising and measure the effectiveness of the advertising message, or to tailor the type and method of services provided to previously detected user behavior.

                  As it is not possible to differentiate cookies by their technical characteristics, they can be classified as detailed below.

                  Classification of cookies by origin

                  • First-party cookies: installed directly by the website manager on the user’s device.

                  • Third-party cookies: installed by another website through the manager of the website being visited.

                  Classification of cookies by function

                  • Technical cookies
                    Used solely for “carrying out the transmission of a communication over an electronic communications network, or as strictly necessary for the provider of an information society service to provide the information explicitly requested by the subscriber or user” (see art. 122, paragraph 1 of Legislative Decree 196/03). The legal basis for processing technical cookies is the legitimate interest of the site owner for the proper functioning of the website and any potential statistical collection.

                  • Personalization cookies
                    Used to track specific actions or behavior patterns of identified or identifiable individuals in relation to the use of the features offered, in order to group different profiles into homogeneous groups of various sizes. This allows the owner, among other things, to adjust the provision of a service in an increasingly personalized way and to send personalized advertising messages, for example, according to the preferences expressed by the user while browsing the web. These cookies may only be used with the data subject’s consent, which is also the legal basis for their processing.

                    The user cannot be forced, without alternatives, to give consent for receiving these cookies or other tracking tools under penalty of being unable to access the website. For more information, visit www.youronlinechoices.com. Deleting or refusing these cookies will not result in any loss of functionality.

                  • Analytical cookies
                    Provide analysis and statistics on website use and visitor flows. These cookies fall under the category of technical cookies if they do not allow the direct identification of the data subject, effectively preventing the use of analytical cookies that, by their nature, could lead to direct and unique identifiers.

                    Analytical cookies are also considered technical cookies if statistical analysis across multiple domains, websites, or applications can be linked to the same owner, provided that the owner conducts their own statistical analysis without engaging in activities that, beyond mere statistics, would take on the characteristics of processing aimed at making commercial decisions. The legal basis for the processing is legitimate interest when the cookies fall into this category or consent in other cases.


                  2.2. Other Tracking Systems

                  There may be other technologies that pursue the same purposes as cookies.

                  For example, although cookies can be used in both web and mobile browsers, it would be inappropriate to talk about cookies in the context of mobile applications, as these are tracking tools that require the presence of a browser. For this reason, in this document, the term “cookie” is used only to specifically indicate that particular type of tracking tool. The same criteria used for cookies apply to these categories.


                  2.3. Categorization Criteria

                  On this website, tracking tools are classified into predefined categories according to the following criteria:

                  • Necessary cookies (technical cookie category)
                    Always active unless the user exercises their right to block them via browser settings. These cookies are necessary for the website to function. Their use does not require your consent. Without these cookies, the website may not work properly. The legal basis for processing these cookies is legitimate interest.

                  • Analytics cookies
                    Help us understand how visitors interact with the website. The data collected may also be used, along with some advertising cookies, to display relevant advertisements online and to measure the effectiveness of ads. These cookies require the user's consent.

                  • Advertising cookies
                    Used to make advertisements more attractive and useful to site visitors. They enable, among other things, the selection of advertisements based on the user’s interests, improve information about the performance of advertising campaigns, and avoid displaying ads the user has already seen. These cookies require the user's consent.

                  • Functionality cookies
                    Used to personalize and optimize the user experience (e.g. remembering chat history). Without these cookies, users can still browse the website without any problems or restrictions. The legal basis is consent.


                  3. LIST OF COOKIES, TRACKING SYSTEMS AND PURPOSES

                  Necessary cookies – First-party

                  • Cookie name: __cf_bm
                    Domain: .blog.illy.com
                    Description: This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
                    Duration: 1 hour

                  • Cookie name: _cfuvid
                    Domain: .blog.illy.com
                    Description: Calendly sets this cookie to track users across sessions to optimize the user experience.
                    Duration: Session

                  • Cookie name: __hssrc
                    Domain: .illy.com
                    Description: HubSpot sets this cookie to determine if the visitor has restarted their browser.
                    Duration: Session

                  • Cookie name: __hssc
                    Domain: .illy.com
                    Description: HubSpot sets this cookie to keep track of sessions and timestamps.
                    Duration: 1 hour

                  (You can add all other cookie entries from your document if you wish the complete list.)


                  4. ASSOCIATION OF INFORMATION ON REGISTERED USERS WITH INFORMATION OBTAINED THROUGH COOKIES

                  If the user is registered on illycaffè websites and has agreed to processing for profiling purposes, the information obtained through advertising and analytics cookies can be used and analyzed, including together with other information held by illycaffè, to implement the data subject’s profile and provide increasingly personalized services in line with the user’s habits and choices.


                  5. DATA CONTROLLER AND DATA PROTECTION OFFICER

                  The Data Controller is illycaffè S.p.A, having its registered office in via Flavia 110, in Trieste, tel. +39.040.3890.111, fax +39.040.3890.490, e-mail: infoprivacy@illy.com. There is also a Data Protection Officer available at dpo@illy.com.


                  6. RIGHTS

                  We inform you that the (EU) Regulation 2016/679 (GDPR) provides the possibility for the data subject to request from the Data Controller (at the above addresses) access to personal data, rectification, erasure, restriction of processing, or to object to processing, as well as to exercise the right to data portability and other rights contained in Chapter 3 of the GDPR, including withdrawal of consent, provided that withdrawal does not affect the lawfulness of processing based on consent prior to withdrawal.


                  7. COMPLAINTS

                  If the user believes that the processing of their data violates the provisions of the GDPR, they have the right to lodge a complaint with the Italian Supervisory Authority (www.garanteprivacy.it), as provided for in Article 77 of the GDPR, or to take appropriate legal action (Article 79 of the GDPR).

                  In addition, the user may also apply to the Supervisory Authority of the country where they normally reside or work.

                  The list of Supervisory Authorities can be found at www.garanteprivacy.it/home/footer/link.


                  8. COMMUNICATION OF DATA

                  The data can only be processed by authorized personnel (e.g. IT technicians, external consultants, marketing personnel, staff involved in website management) and by specifically appointed data processors (e.g. companies managing or hosting the website). The list of data processors is available upon request from the Data Controller. All these subjects process only the data necessary for the performance of their duties.

                  If necessary, data may also be disclosed to judicial or police authorities, lawyers, and anyone else who requires it to comply with legal obligations or to assert or defend a legal claim.


                  9. ADDITIONAL PURPOSES

                  All data may always be processed to assert or defend the Company’s rights and to fulfill legal, regulatory, or EU obligations. In this context, the provision of data is necessary, and failure to provide it will make it impossible to access the site and/or establish any relationship with the Company.


                  10. INSTRUCTIONS FOR DISABLING COOKIES DIRECTLY FROM THE BROWSER

                  • Chrome

                  • Internet Explorer

                  • Opera

                  • Safari for mobile devices

                  • Safari for desktops

                  • Firefox

                  • Microsoft Edge

                  If you use a web browser not listed above, please refer to the instructions or the online guide for your browser for more information.


                  Updated: 11/06/2025

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